How do we perfectly align what we do for our clients with what they say we do for them? If we’re really honest with ourselves, we’ll admit that what we think about ourselves rarely matches what other people think about us. Knowing that, how do we ensure that our value proposition, the core thing that we think about ourselves, is heard by others in the same way we see it? 

In the pursuit of better understanding how money really works, and probably more importantly, how people interact with and handle money, an advisor eventually comes face-to-face with the study of behavioral finance. That is, the formal study of how we really make decisions and why we make them. It’s fascinating.